LimoSurvey.com allows you to customize your own questions to tailor the types of responses that your company feels is important information about you customers' experience. You decide what questions to ask, and how you want the customer to input their answer. Client responses can be entered as a Drop-Down Choice, Rating from "Below Expectations, Met Expectations, and Above Expectations", a numerical rating from 1-4, or a "Free-Form" field whereby the user can be free to enter additional comments.
The "Drop-Down Choice" Response
The Below Expectations, Met Expectations, and Above Expectations" Rating
Please Rate Your Experience with our Customer Service, Dispatch, and Reservations Department
Was your call answered promptly?
How helpful and knowledgeable was the staff in making your reservation?
What was the level of courtesy and professionalism of the staff answering the phone?
The Numerical "1 - 4" Rating
What factors are most important to you when choosing a limousine service? (Please select the top 4 reasons in order of importance) *
Company Reputation
